Pervasive Information Architecture: Designing Cross-Channel User Experiences Review

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Pervasive Information Architecture: Designing Cross-Channel User Experiences ReviewFirst, the thesis of pervasive information architecture reflecting the manner in which information is accessed and interacted with in current technologically and marketing driven global society is profound and insightful. The authors really dig deep into the philosophical, sociological and psychological underpinnings of their thesis, and do so with varied and authoritative references. A definite contribution to the conversation.
Second, however, they are incredibly verbose in communicating their thesis. So much so that of the 230 pages of text, 150 or so could be cut and the reader would still be able to walk away with as much insight as they would reading the entire text. References to authorities of various disciplines, and supporting logic of their claims are supplemented with very lengthy illustrations and case studies that are whimsical and entertaining to family and friends, but for those who are busy and looking to grasp the future of IA are (at least to this reader) annoying and frustrating. Ironically, the bulk of the text makes "wayfinding" (read 'thesis-finding') in this text as frustrating an inverted Cambridge map. Sadly, the way in which the text is written one must scan the entire text to retrieve the nuggets of truly relevant material. If the writers/editors/publisher had inserted chapter summaries or the like that highlighted the main points with brief explanations, that would increase the ROI of this text greatly. They do include bullet points at the end of each chapter, but those are so brief and superficial as to not reflect the truly valuable information the authors presented interlaced amongst the exhausting verbiage.
Nevertheless, their thesis is sound, their cross-disciplinary references valuable and valid, and the core messages of the text are wonderful. Cut the fluff and this would be a fantastic read! I would give 5 stars for value of insight, 1 for lack of quality editorial redaction.Pervasive Information Architecture: Designing Cross-Channel User Experiences Overview
As physical and digital interactions intertwine, new challenges for digital product designers and developers, as well as, industrial designers and architects are materializing. While well versed in designing navigation, organization, and labelling of websites and software, professionals are faced the crucial challenge of how to apply these techniques to information systems that cross communication channels that link the digital world to the physical world.

Pervasive Information Architecture provides examples showing why and how one would:


Model and shape information to adapt itself to users' needs, goals, and seeking strategies

Reduce disorientation and increase legibility and way-finding in digital and physical spaces

Alleviate the frustration associated with choosing from an ever-growing set of information, services, and goods

Suggest relevant connections between pieces of information, services and goods to help users achieve their goals.


*Master agile information structures while meeting the unique user needs on such devices as smart phones, GPS systems, and tablets


*Find out the 'why' and 'how' of pervasive information architecture (IA) through detailed examples and real-world stories


*Learn about trade-offs that can be made and techniques for even the most unique design challenges


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